Friday, 24 December 2010
Re-organising Blogs
This blog (http://chuckclark.blogspot.com) is mostly for stuff relating to me and only me. In the future this site will probably contain stuff I have written or thoughts that I have.
If you're looking for posts about biking (or cycling), life in Taiwan, or things we have done or things about my family, then look at Bikes, Kids, and Temples (http://bikesnkidsntemples.blogspot.com/).
For stuff about my children, look at Fruits from the Nanatree (http://nanatree.com/fruits/). Anything relating to Wen BB or Wen CC will be located there.
And don't forget about my collection of Chuck's Cold Jokes (http://chuckscoldjokes.blogspot.com/) and Letters to Leland (http://letterstoleland.blogspot.com/)
Also, make sure to check out Nanatree (http://www.nanatree.com/) if you did not come here via there.
I now have MacJournal set up on my Mac to be able to post to my blogs, so hopefully I will be able to blog more often. One of the hindrances before was the tediousness of having to go to the blog, log in, type the post out, format it, and then publish it. With MacJournal set up, the only thing I have to do now is type out the post. It's always hard to find the time to do that, but at least the tediousness of it is gone.
Wednesday, 21 July 2010
I'm sorry, but you're going to have to accept alternate methods. Cancelling by phone would be fine if I were living in the Pacific time zone, but unfortunately, I am not. I am living halfway around the world from you.
Your practice of only being available during regular business -- and only in your own time zone, by the way -- is quite short-sighted, inconvenient, and impolite. Not every one is able to call during regular business hours in the Pacific time zone. As the majority of people in the world don't live in the Pacific time zone, I would think the number of people who can call during regular business hours is very, very small. Most people in North America don't even live in the Pacific time zone, so you can't even claim you are catering to most people in North America.
When you are available, it is night time here. Why should I lose my sleep so you can do your job? It should be the other way around, should it not? The company should cater to the customer's needs, no?
Moreover, the one time I did call to try to cancel, I was put on hold for a very long time until in the end I gave up. I didn't give up out of frustration or because I figured that if I were going to be on hold for so long, I might as well just continue; no, I gave up because a long-distance phone call halfway around the world where I have been on hold for so long is just too expensive. The least you could do is provide a toll-free number for people not living in your area code.
The thought occurred to me as I was on hold that maybe you like to put people on hold on purpose. I can't see your phone lines being that busy. If so, you need more phone lines. I'm willing to bet you put people on hold on purpose for a long time because you figure that if unsatisfied customers are on hold for long enough, they will eventually give up and won't bother to cancel. Am I too far off with that observation?
>>If you want to cancel, please call us at (1) 760-602-3000 M-F 8-5
Pacific Time and select the appropriate menu option. Be sure to
listen to the entire list of choices in order to ensure your call
is directed properly. Alternate methods of cancellation will not
be accepted.
Sunday, 11 April 2010
Good from the Bad
Knowing the Owner
My wife has decided she would prefer me to go riding at night while our boy is sleeping. I usually go very early in the morning, but apparently if I’m not here when my boy wakes up, he keeps looking around for me. So, to make things easier, I’ll probably be doing most of my riding at night from now on.
For that I need another light on my bike, as it can be pretty dark out there. So I go into a bike shop yesterday, a shop where I know the owner and he knows me. I tell him I need a light, he asks me what for, I tell him for riding at night so it needs to be bright. He shows me one that is very bright, has a lot of functions, but is also very expensive. Then he shows me another one, and finally another. After informing him that I already have one light, that I just need to make things a little brighter, he thinks the third one would be good enough. That one was a quarter of the price of the first one he showed me. Most salespeople would probably try to convince shoppers to buy the most expensive one, but he tells me to buy the cheapest one.
That’s what I like.
Monday, 1 February 2010
What the Fortune Teller Said
So, here is what he said:
I think that's all, but there might have been more that I forget. That's enough for now though.